Patricia in Scottsdale store was phenomenal! She was so affected person measuring and helping me come across my Television console and cocktail desk. Very recommend her!
The Store Supervisor Rick turned a foul working experience into an excellent a single. Being a very pleased American Veteran he acknowledged and Thanked me for my company and also corrected a problem I had and gave me yet another discount.
Melissa and Cory seriously went previously mentioned and past for us today. We bought anything we wished at the price we preferred plus they produced it really easy to do so.
Tammy was such an incredible assistance while picking out our new mattress. She produced us truly feel quite welcome from the beginning and took enough time to point out us all of our solutions.
It had been an incredible experience Though they did not have inventory of the online merchandise, they have been generous in offering us a proposal we couldn't refuse
Plenty of great things in inventory superior costs. Tiny challenging addressing some of the customer service folks
We were being lucky to acquire dealt with Laura Sharp. She was affected person, proficient and made organising our spouse and children space and lounge a great deal of fun. We're so enthusiastic to acquire the furniture and will come back Sooner or later to build A further room! Thank you, Laura!
Went to buy terrible and mattress. Kevin did a superb position and was super Experienced with us. He wholly understands described the mattress technology to us.
We identified a table that matches our House great and regrettably our delivery practical experience was less than perfect. Our deal with was presented correctly and 2 times they tried to deliver it for the incorrect tackle. Immediately after the 2nd unsuccessful delivery, we needed to abide by up several times and 1 representative confirmed a delivery for the following day. The table still did not get there as promised and we at last been given delivery two times afterwards.
Badly Educated Workers. They unknowingly make false promises on their own merchandise. bought a couch which has a pull out mattress so my moms and dads would check out Once i moved states. The sales Girl was sort but ill educated about what I used to be acquiring and their procedures. She allow me to consider a special sofa by using a pull out bed in store that experienced the “the identical pull out mattress” and she quoted it at four 1/four inches. What I obtained was three inches along with the mattress itself curls at the tip. It was a very distinct high-quality of mattress than exactly what the Girl showed me and explained to me I’d obtain. I don’t believe it had been intentional sabotage, just improperly qualified employees exhibiting off the incorrect solution such as within their store.
Truthfully, I really need to depart a a person star for the support I encountered but I’m leaving two stars due to the fact I'm satisfied with on the list of peices I bought from them. However, the quality of the peices isn’t how it appears within the store. They assured me I’d get my pieces delivered within the week and gave me a delivery date. The only reason why I purchased from them is because I needed pieces asap to furnish a house as promptly as feasible to established it up being a rental and so they assured me I’d get it in time. As soon as delivery working day arrived, I stayed property ready all day long. I known as the store at the conclusion of the day along with the associate I labored with, I could not get via. I'd to halt while in the store the following day plus they presently knew they built a slip-up. They place it in the procedure various days just after I ordered it and they had an altered delivery date but didn’t even trouble to comply with up with me on that. They assured me it’d occur promptly this time because I planned to cancel my overall order and In addition they gave me a further discount, so I gave them A further likelihood.
Patricia was so practical and welcoming. Many thanks a lot of Patricia for helping us discover the right chairs!
The first dresser they tried to deliver was smashed about the remaining entrance corner, the 2nd one was fantastic. Sad to say it arrived the four times later on the afternoon just before I used to be leaving town for four.five months. They did very little to attempt to expedite the 2nd delivery attempt... I had to rearrange numerous programs to sit down and wait around. The income rep Cole Holt from the North Scottsdale location was handy though we ended up within the store, worthless Later on.
I obtained weakened/unusable household furniture from this Ashley and they will not support me whatsoever. I identified as five different occasions, every time being promised that a person would access out to take care of The difficulty. It local mattress store near my city has been two months and not one person has at any time achieved out. There was normally an justification from "anyone within the store forgot to reply to the statements Division's queries" to "I don't have a solution for yourself anyone will reach out and there is not a soul to Call right until then.